Blank orders will ship within 1 business days from the time of purchase. Personalized orders will ship within 3 business days from the time of purchase. Orders ship via USPS, UPS, or FedEx Ground out of centrally located St. Louis, MO.
PO Boxes: We do not ship to standard PO Boxes. We require a physical address to process your order. We apologize for any inconvenience this may cause.
Please message us through chat or email us at sales@chilled-designs.com if you need us to make special arrangements to meet an event date.
*Shipping time excludes standard business holidays.
Please email sales@chilled-designs.com for any international shipment inquiries outside of the United States. Orders outside of the USA will not be eligible for free shipping promotions.
