Shipping & Returns

Returns Policy

Email: blake.spencer@chilled-designs.com

We have a 30-day money back guarantee once the order has arrived to your location.  If the order arrived damaged, we'll remedy the situation for you with an exchange or replacement.  

If you simply don't like the product and the order is not a result of error on our part, you'll be responsible for shipping charges back to our location in order to get a full refund.  Please send the item back in original condition and packing, and a refund will be issued within 7 days of receipt. 

 


Shipping Policy
Please email blake.spencer@chilled-designs.com for any international shipment inquiries outside of the United States.  Order outside of the USA will not be eligible for free shipping promotions. 

All orders will ship within 2 business days from the time of purchase. Your order will ship via USPS or FedEx Ground (1-4 business day transit time).