Returns & Exchanges


Please email blake.spencer@chilled-designs.com with any issues or questions in regards to your purchase.

We have a 30-day money back guarantee once the order has arrived to your location.  If the order arrived damaged, we will remedy the situation for you with an exchange or replacement.  

If you are not happy with the item, and there is no evidence of error on our part, you'll be responsible for shipping charges back to our location in order to get a full refund.  Please send the item back in original condition and packing, and a refund will be issued within 7 days of receipt. 

 

 

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